Chapter 277 My company, I call the shots
·
Mang Gu
Chapter 277 My company, I call the shots
Thinking of this, Shangguan Miaomiao suddenly felt bad.
Taking advantage of the fact that Liu Haoyu had just walked a few steps, he quickly turned his head to catch up, and hurriedly said: "Liu Dong, wait a minute!"
"Tell me, what do you want from me?"
Liu Haoyu stopped in response, turned around and looked at Shangguan Miaomiao, with a faint smile on his face, and his eyes were fixed on her.
Hey, you don't say it when you are asked, you have to use my trump card before you are willing to say it, right?
Bitch is hypocritical!
Being stared at by Liu Haoyu, even though she was many years younger than her, Shangguan Miaomiao still couldn't help but blush.
However, after all, he is a person in the workplace, and his expression returned to normal after a while, he looked at Liu Haoyu squarely, and said, "What else can it be, isn't it just a matter of production!"
"Output?" Liu Haoyu frowned.
But soon relieved, smiled and said: "Aren't you from the customer service department? Why do you care about the production? It seems that this is not your concern!"
Liu Haoyu said it very easily, but Shangguan Miaomiao suddenly became furious.
"Who said it's none of my business." Mentioning the headache, Shangguan Miaomiao couldn't help raising her voice.
Then, with a mouth like a machine gun, he kept saying: "Do you know that because the production of these two products of our company cannot be increased, users on the Internet are complaining, there is no place to vent this anger, all Sprinkle it on the customer service staff in our customer service department."
"Now 90% of the users who receive inquiries every day are for production matters. Most of them, you don't know how vicious their mouths are, and their words can be as ugly as they want. Our customer service department has already done this because of this matter. Several employees have left."
"Many of the employees who are still working now express that they can't accept it, and they might have to leave. Let alone the lovely employees in our department, even you, the chairman, hear so many people scolding and blaming you every day. What would you say?"
puff!
Lovely staff?
When Liu Haoyu heard about this place, he couldn't help laughing in his heart. If he hadn't seen Shangguan Miaomiao's serious expression, he might have laughed out loud.
Although he didn't laugh, Liu Haoyu's face was slightly touched, and it was really uncomfortable to suppress the smile.
Liu Haoyu visited the customer service department of the company, although most of them were recent graduates.
But...it really has nothing to do with being cute!
All of them are ordinary-looking, with no bright spots, some of them are ugly, and some of them are men, who are not very good-looking, and even less cute.
There is no way around this. As we all know, the wages in the customer service industry are relatively low, the work is relatively boring, and there is little room for advancement.
Those handsome men and women, of course, don't look down on them.
According to Liu Haoyu's observation, the entire customer service department, and the supervisor, Shangguan Miaomiao, is pretty good looking, quite attractive.
When Liu Haoyu's mind was jumping, Shangguan Miaomiao was still talking non-stop.
"Do you see what I said, right? It can be seen from this expression that you can't be happy in the face of such a thing, can you?"
Shangguan Miaomiao perfectly misunderstood the uncomfortable expression on Liu Haoyu's face, holding back a smile, and thought that Liu Haoyu showed it because her words resonated.
Although what Liu Haoyu's expression actually expressed was far from what Shangguan Miaomiao thought.
But one thing is true, Liu Haoyu is indeed dissatisfied with those people who maliciously stir up trouble and slander customer service.
During this period of time, although I know that there are many users on the Internet who express dissatisfaction with the output, and there are also a lot of swear words. Some people also say that Liu Haoyu turned his back on his words and agreed not to learn from Xiaomi to engage in hunger marketing. The result is even more exaggerated than Xiaomi. The output is horribly low.
Liu Haoyu didn't take these things to heart. He didn't know that those people found the employees of the customer service department, and thought they were just making noise on the Internet.
Now after listening to Shangguan Miaomiao's description, I realize that these people are even more extreme than those keyboard warriors on the Internet.
Abusing and causing trouble on the Internet, others can still see it for nothing; but if you go to the customer service directly, you can't refuse to answer the customer service call!
There is no way to hide from this.
"Okay, I got it! Go back first, tell the staff in the customer service department, and then hang up when you receive such a call, and join the blacklist and won't answer next time." Liu Haoyu's eyes flashed a cold light, and his tone was a little bit bad.
In fact, these people also aroused a trace of anger in Liu Haoyu's heart.
"what?"
On the contrary, Shangguan Miaomiao was stunned when he heard Liu Haoyu's words.
"Isn't it good to do this?" Shangguan Miaomiao hesitated, with hesitation on his face.
How can there be a customer service call to blacklist users?There is no such thing as hanging up directly!At most, after solving the user's problem, it will hang up after asking the user if there is no other need for help.
This approach really made Shangguan Miaomiao a little confused.
But Liu Haoyu doesn't care about these things, isn't he doing less willful things?Not bad for this one.
With a chuckle, Liu Haoyu asked back: "Not good? Why not? Since they are shameless, then there is no need to give them face. My company is my decision, and this matter is decided so happily."
"Oh, that's right! About this decision, someone will post an announcement on the official website, Weibo and other channels later. This kind of thing is done, but we have to remind people anyway. But our products don't need a release system. The news is out, there is no need to stir up the crowd."
After finishing speaking, without giving Shangguan Miaomiao time to react, he turned around and walked inside, leaving her on the spot alone.
"It's all like this, why don't you mobilize the crowd?"
After being stunned for a while, Shangguan Miaomiao finally realized Liu Haoyu's words after Liu Haoyu's leaving figure disappeared from her eyes.
"This chairman! He's still so capricious. Why is he refusing to increase production? It's not that difficult. If the factory is not enough, you can rent a factory, alas!" Stamping his feet, Shangguan Miaomiao gritted his teeth and muttered a few times. In the end, I really couldn't understand what Liu Haoyu was thinking, so I could only sigh, and turned back to the office building.
Shangguan Miaomiao thought very thoroughly.
If you can't figure out these things, then don't think about it. Since the chairman has already spoken, and the employees below are complaining, then just follow the chairman's wishes.
With such awareness, soon, the official website, official Weibo, official post bar and other channels of the technology company all released an identical announcement.
Simple, concise, domineering!
"In order to improve the quality of service, from now on, anyone who consults the customer service department and causes trouble will be added to the company's blacklist and will refuse service for life."
As soon as the announcement comes out.
The Internet is all boiling.
It got even louder.
(End of this chapter)
Thinking of this, Shangguan Miaomiao suddenly felt bad.
Taking advantage of the fact that Liu Haoyu had just walked a few steps, he quickly turned his head to catch up, and hurriedly said: "Liu Dong, wait a minute!"
"Tell me, what do you want from me?"
Liu Haoyu stopped in response, turned around and looked at Shangguan Miaomiao, with a faint smile on his face, and his eyes were fixed on her.
Hey, you don't say it when you are asked, you have to use my trump card before you are willing to say it, right?
Bitch is hypocritical!
Being stared at by Liu Haoyu, even though she was many years younger than her, Shangguan Miaomiao still couldn't help but blush.
However, after all, he is a person in the workplace, and his expression returned to normal after a while, he looked at Liu Haoyu squarely, and said, "What else can it be, isn't it just a matter of production!"
"Output?" Liu Haoyu frowned.
But soon relieved, smiled and said: "Aren't you from the customer service department? Why do you care about the production? It seems that this is not your concern!"
Liu Haoyu said it very easily, but Shangguan Miaomiao suddenly became furious.
"Who said it's none of my business." Mentioning the headache, Shangguan Miaomiao couldn't help raising her voice.
Then, with a mouth like a machine gun, he kept saying: "Do you know that because the production of these two products of our company cannot be increased, users on the Internet are complaining, there is no place to vent this anger, all Sprinkle it on the customer service staff in our customer service department."
"Now 90% of the users who receive inquiries every day are for production matters. Most of them, you don't know how vicious their mouths are, and their words can be as ugly as they want. Our customer service department has already done this because of this matter. Several employees have left."
"Many of the employees who are still working now express that they can't accept it, and they might have to leave. Let alone the lovely employees in our department, even you, the chairman, hear so many people scolding and blaming you every day. What would you say?"
puff!
Lovely staff?
When Liu Haoyu heard about this place, he couldn't help laughing in his heart. If he hadn't seen Shangguan Miaomiao's serious expression, he might have laughed out loud.
Although he didn't laugh, Liu Haoyu's face was slightly touched, and it was really uncomfortable to suppress the smile.
Liu Haoyu visited the customer service department of the company, although most of them were recent graduates.
But...it really has nothing to do with being cute!
All of them are ordinary-looking, with no bright spots, some of them are ugly, and some of them are men, who are not very good-looking, and even less cute.
There is no way around this. As we all know, the wages in the customer service industry are relatively low, the work is relatively boring, and there is little room for advancement.
Those handsome men and women, of course, don't look down on them.
According to Liu Haoyu's observation, the entire customer service department, and the supervisor, Shangguan Miaomiao, is pretty good looking, quite attractive.
When Liu Haoyu's mind was jumping, Shangguan Miaomiao was still talking non-stop.
"Do you see what I said, right? It can be seen from this expression that you can't be happy in the face of such a thing, can you?"
Shangguan Miaomiao perfectly misunderstood the uncomfortable expression on Liu Haoyu's face, holding back a smile, and thought that Liu Haoyu showed it because her words resonated.
Although what Liu Haoyu's expression actually expressed was far from what Shangguan Miaomiao thought.
But one thing is true, Liu Haoyu is indeed dissatisfied with those people who maliciously stir up trouble and slander customer service.
During this period of time, although I know that there are many users on the Internet who express dissatisfaction with the output, and there are also a lot of swear words. Some people also say that Liu Haoyu turned his back on his words and agreed not to learn from Xiaomi to engage in hunger marketing. The result is even more exaggerated than Xiaomi. The output is horribly low.
Liu Haoyu didn't take these things to heart. He didn't know that those people found the employees of the customer service department, and thought they were just making noise on the Internet.
Now after listening to Shangguan Miaomiao's description, I realize that these people are even more extreme than those keyboard warriors on the Internet.
Abusing and causing trouble on the Internet, others can still see it for nothing; but if you go to the customer service directly, you can't refuse to answer the customer service call!
There is no way to hide from this.
"Okay, I got it! Go back first, tell the staff in the customer service department, and then hang up when you receive such a call, and join the blacklist and won't answer next time." Liu Haoyu's eyes flashed a cold light, and his tone was a little bit bad.
In fact, these people also aroused a trace of anger in Liu Haoyu's heart.
"what?"
On the contrary, Shangguan Miaomiao was stunned when he heard Liu Haoyu's words.
"Isn't it good to do this?" Shangguan Miaomiao hesitated, with hesitation on his face.
How can there be a customer service call to blacklist users?There is no such thing as hanging up directly!At most, after solving the user's problem, it will hang up after asking the user if there is no other need for help.
This approach really made Shangguan Miaomiao a little confused.
But Liu Haoyu doesn't care about these things, isn't he doing less willful things?Not bad for this one.
With a chuckle, Liu Haoyu asked back: "Not good? Why not? Since they are shameless, then there is no need to give them face. My company is my decision, and this matter is decided so happily."
"Oh, that's right! About this decision, someone will post an announcement on the official website, Weibo and other channels later. This kind of thing is done, but we have to remind people anyway. But our products don't need a release system. The news is out, there is no need to stir up the crowd."
After finishing speaking, without giving Shangguan Miaomiao time to react, he turned around and walked inside, leaving her on the spot alone.
"It's all like this, why don't you mobilize the crowd?"
After being stunned for a while, Shangguan Miaomiao finally realized Liu Haoyu's words after Liu Haoyu's leaving figure disappeared from her eyes.
"This chairman! He's still so capricious. Why is he refusing to increase production? It's not that difficult. If the factory is not enough, you can rent a factory, alas!" Stamping his feet, Shangguan Miaomiao gritted his teeth and muttered a few times. In the end, I really couldn't understand what Liu Haoyu was thinking, so I could only sigh, and turned back to the office building.
Shangguan Miaomiao thought very thoroughly.
If you can't figure out these things, then don't think about it. Since the chairman has already spoken, and the employees below are complaining, then just follow the chairman's wishes.
With such awareness, soon, the official website, official Weibo, official post bar and other channels of the technology company all released an identical announcement.
Simple, concise, domineering!
"In order to improve the quality of service, from now on, anyone who consults the customer service department and causes trouble will be added to the company's blacklist and will refuse service for life."
As soon as the announcement comes out.
The Internet is all boiling.
It got even louder.
(End of this chapter)
