Chapter 1510 Service attitude is the most important!

Half an hour later.

After Yingla and Lin Zhiling ordered the dishes and gave the menu to the waitress, Yang Ming returned to his seat next to the French window and sat down.

He usually eats at the Repulse Bay Villa and rarely eats out.

It's not that he doesn't want to, but it's really unnecessary.

Whether it's meeting a distinguished guest or a distinguished guest coming to the villa to see him, he can basically solve it at the Repulse Bay Villa.

In addition, eating at home is safer than eating outside.

After a while, the owner of the seafood restaurant came over in person.

"Mr. Yang, do you need anything else? Like wine and so on."

"No need for wine."

In fact, the owner of the seafood restaurant wanted to please Yang Ming but was a little afraid of Yang Ming.

Yang Ming has seen a lot of this.

"Boss, how is the business?"

"Business is very good, especially in recent years, the domestic market has also developed. Many domestic tourists come to Hong Kong for fun. Our hotel is basically full because it is close to the sea."

In this regard, Yang Ming remembered that before 1997, Hong Kong's tourism industry was indeed very developed, with many tourists from both abroad and China.

Hong Kong can make a lot of money just by relying on the annual tourism income and service industry income.

However, it didn't work later.

The main reason is that the service industry level in Hong Kong began to lag behind that in China. Many domestic tourists came once and didn't want to come again.

Yang Ming saw the other party standing next to him.

"Sit down and I'll talk to you."

The boss sat down.

"Do you think this income can be sustained?"

"It should be, and as it gets closer to 97, I think there will be more and more domestic tourists."

Just as the seafood restaurant owner thought, there were indeed more and more tourists for a period of time after 97 in history, but it gradually became unbearable.

"What if tourists gradually don't want to come because of service attitude and other issues?"

"Sir Yang, I don't know about this."

Of course he didn't know, but if it was because of service attitude and other issues, it would indeed affect the guests.

Of course, those who can travel to Hong Kong to consume are basically a group of rich people, and they think it is normal that the prices in Hong Kong are obviously much more expensive than those in China.

Yang Ming is very clear that in history, it was because Hong Kong's own service level gradually lagged behind that it directly ruined its reputation.

At this point, Yang Ming knew that he had to make changes.

Although now, because of Yang Ming's appearance, the development of science and technology has begun to be used as an industrial chain to directly drive the development of Hong Kong.

Historically, most of Hong Kong's deformed business can only rely on real estate income. The remaining financial industry, although there is also, does not have much impact on ordinary people.

On the contrary, the service industry and tourism industry have a greater impact on ordinary people in Hong Kong.

After all, Hong Kong itself has a small population. Historically, the population is only six or seven million at most. However, if the population is tens of millions per year, it is actually very terrifying.

It can bring a lot of tourism income and a lot of foreign exchange to Hong Kong.

Including hotel industry, accommodation, restaurants, shopping malls, and even luxury goods, etc., it can be said that the tourism industry has a great impact on the entire Hong Kong.

However, later, foreign countries did not come, and domestic people were unwilling to come. It was enough to rely on Hong Kong's millions of people to consume slowly.

When Pengcheng developed later, Pengcheng's service industry had begun to lead Hong Kong, and Pengcheng's consumption and prices were lower than those in Hong Kong, which might have led to Hong Kong citizens going north to Pengcheng for consumption.

After all, people are the same and will make their own choices.

Although it seems early now, Yang Ming needs to think more clearly.

Of course, most of the properties in Hong Kong now, including most of the shops, hotels, supermarkets, etc., are related to his empire group.

In fact, if he still drives away customers as in history, the loss will still be Yang Ming's interests.

Or the biggest loss is Yang Ming.

"Then how do you think the service level can be improved?"

Seeing Yang Ming asked himself again.

The owner of the seafood restaurant was a little nervous, as if he was testing him.

"Sir Yang, this can only be learned and improved."

"Then who do you think you can learn from, and what country do you think you can learn from?"

"Sir Yang, I think you can learn from Japan, Europe and the United States." The owner of the seafood restaurant said.

Yang Ming nodded.

"Then if one day your seafood restaurant is too bad because other people's service attitude is too bad, then overseas or domestic tourists are unwilling to come to consume, what do you think will happen?"

"Sir Yang, I don't know about this."

After all, this kind of thing is not something he can decide alone.

"Of course, in the service industry, service attitude must be the best, not only in Asia, but also in the world, so that others are willing to spend money here."

"Sir Yang, that's true."

Yang Ming did not talk to the other party again.

The seafood restaurant owner left, feeling like he was sweating.

Although Yang Ming's attitude seemed gentle, I always felt a lot of pressure when I was with him.

"Yingla, you grew up in Siam since you were a child. What do you think of Siam's service industry?"

"Boss, Siam's service industry attitude can only be considered average. Of course, Nanyang does attract a lot of tourists because of its natural tourism environment, but the security there is too poor, and there have been fewer tourists in recent years."

Yang Ming remembered that in history, Siam had a very developed tourism industry before the Asian financial crisis, that is, before 1997. For example, many people from Hong Kong traveled there every year.

But after 1997, Siam and even the entire Nanyang began to slowly fail due to the problems caused by the Asian financial crisis.

The public security was getting worse and worse.

And this time, when Yingla returned to Chiang Mai to see her parents, she learned from her second brother that the public security environment there was indeed not good.

However, now Thaksin is only in the business world and has not entered the political arena, so naturally he didn't think about those things.

When the dishes ordered by the two women just now were delivered one after another.

Yang Ming, Yingla, and Lin Zhiling had dinner here.

Until eight o'clock in the evening.

At this time, there was a rumbling sound outside the window.

In fact, fireworks were starting to be set off now.

Yang Ming and others also finished their dinner.

Prepare to leave here and take the two women out to see.

When I came out of the private room, I saw Chen Zhenhua and others were already waiting.

"Have you eaten just now?"

"Boss, we have all eaten."

After letting Lin Zhiling pay the bill, the seafood restaurant owner wanted to not charge her, but for Yang Ming, this little money was nothing. He didn't like to eat and drink for free at other people's places.

After Lin Zhiling paid the bill according to the prices here, she went out.

At this time, many tourists came to the beach of Victoria Harbor.

At a glance, there were men, women, young and old, whether they were local Chinese, tourists from China, tourists from overseas, and white people in Hong Kong. There were a lot of them.

They all stood there looking at the beautiful scenery of Victoria Harbor in the distance.

Of course, there were also many people taking pictures with cameras. (End of this chapter)