Vol 2 Chapter 329: Emergencies

Just as they were preparing for Double Eleventh, a sudden incident made Wu Hao have to pull away from his busy schedule and tackle it himself.

Since H adopted the "Super Battery" they produced for the new-generation mate series pro version released at the autumn conference, it has received wide attention from all walks of life.

After this product was launched for sale, it achieved very impressive results, and was rated as the most anticipated mobile phone this year by many media and evaluation agencies, as well as the title of this year's flagship machine "machine emperor".

But just one week after this product was launched, users burst out and the phone's battery spontaneously ignited.

After this happened, H's public relations department immediately adopted crisis public relations, which quickly suppressed the incident.

However, within two or three days, another netizen reported that the mobile phone he bought has exploded. Following this, this incident and another time when it suddenly disappeared before were suddenly hyped up by many people and quickly collected. To the attention of some media.

H Wei quickly responded to this, saying that the matter would be handled as soon as possible, and the relevant investigation results will be announced in a timely manner.

But the popularity of this matter hasn't diminished, and then another user exposed on the Internet, his newly purchased mobile phone spontaneously ignited, what happened, and a few photos were also exposed.

In the photo, the phone was burnt and cracked, and the back was also blackened, and the table was burned.

At this moment, this matter could not be suppressed, and it broke out directly on the Internet. Many users have begun to demand returns, and some so-called 'professionals' have spoken out, asking H to start the recall mechanism immediately, and apologize immediately.

As the production provider of this battery, Wu Hao was also dug up by netizens and became the object of common crusade.

For a time, the entire H and even their Haoyu technology were on the cusp, and the company was surrounded by a large number of journalists and some so-called users who were talking about their opinions.

Tao Zhengyang fired at Wu Hao directly on the phone and asked him to give an explanation immediately.

Of course, there was more to calling him. Some of their product agents, some leaders and elders, and even Lin Wei's parents also called to ask what happened, let alone their parents.

Some people even ridiculed him directly, comparing him to the second Jia Jiao, and wondering whether he would fall into the same bankruptcy as that one.

All this came too quickly, and in just one week, many people did not respond. Wu Hao also thought that it was only a small incident. I didn't expect that it would be so violently set off at once, as if there was any force behind it, and I wanted to overthrow them all.

It was midnight, and Wu Hao's office was brightly lit and filled with smoke. Wu Hao, Zhang Jun, Zou Xiaodong and others were sitting on the sofa and smoking cigarettes. The ashtray on the coffee table was already full of cigarette butts.

In this process, he also carefully reviewed the 'development' process of this battery. There is no problem in technology, and there is no problem in safety, at least it is much safer than the current ternary structure lithium battery. And in order to be foolproof, he also asked the battery research project team and the entire production plant to conduct a comprehensive system inspection to ensure that there is no problem in battery safety.

So where did the problem come from?

Wu Hao knocked on the table, and after thinking about it, he looked up at Fang Zhiyuan, the leader of some decadent battery R & D project team: "Tomorrow you lead the team to the product safety accident investigation team and official director of H Wei Relevant personnel of the department converged and stepped up to investigate the failures of these three mobile phones.

No matter what the result, I ask that you must give us a preliminary result within three days. "

After hearing his words, Fang Zhiyuan nodded. On the other side, Zhang Jun shook his head: "Before, H was the owner of these three mobile phones. One was barely able to contact, and the other two only tweeted, and then disappeared. on."

Wu Hao waved this up: "Now Weibo is a real-name authentication, contact the relevant departments and Weibo, and let them help provide basic information of these two users.

Now we have to figure out whether this is really a problem with our product or if someone has chosen this time to attack.

Who is behind the sniper and whether the target is us or H? We need to find out. Now this matter is not just an incident of the failure of three mobile phones, but the future of the two large enterprises, and the tens of billions of billions of market shares.

Be sure to find out these three people, I have to figure out who the **** is behind this matter. "

"What about our double eleven activities, can we continue?" Zhang Jun nodded hesitantly.

Wu Hao waved his hand: "Stop first, this matter is not clear, who would like to buy our products. There are still ten days before Double Eleven, so we must rush out before this deadline. Publicly convinced reports come out. "

"In case something really goes wrong with our product." Zou Xiaodong worried.

"It's impossible. This battery has passed the rigorous tests of our laboratory and the quality inspection agencies of the relevant departments, and we have obtained the relevant European safety standards. Various test results have shown that this battery is safer than normal The ternary lithium battery is much higher. Unless it is maliciously destroyed by man, I can't think of any reason for this failure. "Fang Zhiyuan excitedly rushed to Zou Xiaodong.

Wu Hao was annoyed at Zou Xiaodong when he heard the words: "Do you have no confidence in the products you produced yourself? You ca n’t even believe in your own products. Why can you convince others. I do n’t think you are in charge Now, go home early to take care of yourself. "

"Hey, Haozi, Dongzi is also worried." Although Zhang Jun heard a little bit dissatisfied, he quickly persuaded him.

"Worry, even our own products, we don't even believe ourselves, then who else can you trust."

Wu Hao gave Zou Xiaodong a fierce look, and then ignored him. Instead, he directed Fang Zhiyuan to order: "Remember, you only have three days. Three days later, I will be attending the press conference with Tao Zhengyang.

I hope to see these three faulty phones and related investigation results at the press conference. You should immediately select the personnel and set off in the earliest ordinary plane today. "

"Yes ~ www.readwn.com ~ I'll go back and prepare. I will submit my phone and report on time in three days." Fang Zhiyuan stood up and promised Wu Hao immediately.

"Go on, be careful on the road, I'll get the driver ready to take you to the airport." Wu Hao nodded at him.

Fang Zhiyuan nodded at him, then turned and walked straight out.

On the other hand, Wu Hao said to Zhang Jun: "Now send a formal statement on the official website and official blog, and send the incident and our handling opinions and attitudes, as well as related safety monitoring reports on this super battery .

Tell them that three days later we will hold a press conference with H Weifang to announce the results of related events. "

"As soon as this statement was issued, there was really no chance of dealing with it." Zhang Jun worried.

Wu Hao glanced at Zou Xiaodong, who was silent, and nodded firmly to Zhang Jun. "Fauce, you should face it sooner or later."

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