Vol 2 Chapter 334: Event press conference

Doomed this evening, Wu Hao basically didn't take much rest. Every so often, he asks about progress.

At eleven o'clock in the evening, the user of the third faulty mobile phone was finally found. Compared with the second person, this person seemed calmer, and handed the phone directly to the staff of the crisis public relations team.

When asked why he did not contact the after-sales service in time, he said that he had broken his mobile phone during a business trip. So I tweeted angrily, and then I was too busy working, so I did n’t go to after-sales processing. As soon as I got home to prepare for the after-sale tomorrow, I was approached.

Although I'm not convinced about this person's rhetoric, as long as I get a mobile phone, things are more than half done.

At present, the most important thing is to return the mobile phone, and this person is handed over to the person in the crisis public relations processing team to deal with it slowly.

After getting the phone, the crisis public relations team immediately sent someone to return the phone to Shenzhen. Because it's early morning, the city has no flights of the day. They can only drive more than 200 kilometers, rush to another plane to Yangcheng in another city, and then take the high-speed rail to rush back to Shenzhen.

After Fang Zhiyuan got their cellphone, it was already over five in the morning. Frustrated with the exhausted Fang Zhiyuan, they quickly started the disassembly and analysis of this phone. Compared to the first two phones, this phone is more complete, so the disassembly work is relatively smooth.

After getting this news, Wu Hao's heart finally fell into the middle of a stone, and he was ready to take a short time to rest for the upcoming press conference.

At half past ten in the morning, Wu Hao and Tao Zhengyang took a bus to the hotel where the press conference was held, and they were surrounded by a large group of people outside the hotel.

"Are these all reporters?" Wu Hao asked the staff leading them.

"Some reporters, most of them are from the media and anchor netizens who can't get in, come here for fun." The staff around him quickly explained to him.

Oh, Wu Ha glanced at the people on both sides, then walked quickly inside. Seeing this, Tao Zhengyang also accelerated his pace.

When they came to the background, the two met Fang Zhiyuan, who had been waiting here, and their failure investigation team merged.

"Tough work." Wu Hao held Fang Zhiyuan's hand.

Fang Zhiyuan smiled and shook his head and said, "It took me a few days and nights. It's okay, just go back and make up."

Wu Hao said with a smile: "Okay, after this incident, I will grant you a few more days off. You find an exclusive hotel and rest for a few days. All the expenses are reimbursed by the company."

"Thank you, President Wu!" Not only Fang Zhiyuan, but even the team members who followed Fang Zhiyuan this time were excited.

Wu Hao waved his hands and said to him, "Is the result reliable?"

Fang Zhiyuan nodded earnestly, "You can rest assured that this is the unanimous result reached after careful analysis by our fault investigation team, which is absolutely reliable."

"I can rest assured." Wu Hao nodded.

At this time Tao Zhengyang came with a middle-aged man in his early forties: "General Manager Wu, introduce to you. This is Huang Zhizhong, the head of our R & D department, and the team leader of this fault investigation team. The reporters introduced the situation of these three faulty mobile phones, and you Fang Zhiyuan (Fang Zhiyuan) added. "

"No problem, I have long been famous for President Huang." Wu Hao shook hands with a smile.

Huang Zhizhong smiled at him: "Where, your general manager Wu's name is like Lei Guaner."

Hahahaha ...

With the reminders from the conference staff, Wu Hao and Tao Zhengyang organized their dress and walked into the conference site together.

As soon as I entered the venue, I saw a flash of flashing light in front of me, very dazzling. Reluctant to endure the discomfort, Wu Hao and the others calmly walked into position to do well.

Immediately, the moderator announced, "Dear friends of the media, our press conference officially started. First of all, please ask Mr. Tao Zhengyang, general manager of the mobile phone product division, to introduce the basic situation of the incident."

Because it was a press conference, the scene looked serious. Seeing this, Tao Zhengyang immediately took out the prepared speech and started speaking into the microphone.

And Wu Hao, who was sitting next to him, was sitting upright, watching the reporters while listening.

According to his rough estimate, there were about 100 reporters of various types at the scene. There is a row of long guns and short guns, and there are some official and international media. It seems that everyone is very concerned about this conference.

"... The specific incident is like this. Below we invite the leader of the incident investigation team and Huang Zhizhong, who is the head of the mobile phone research and development department, to announce the results of our investigation of these three mobile phones."

After speaking, Tao Zhengyang nodded at Huang Zhizhong, Huang Zhizhong took out a report when he saw this, then got up, came to the side of the large LCD screen and preached to the media.

"Good morning, media reporter friends. After the incident, the company took it very seriously and instructed us to start the failure investigation process immediately.

An incident failure investigation team was set up with Mr. Fang Zhiyuan, the head of the battery technology R & D laboratory of Haoyu Technology, and members of the random team, as well as the work and technical staff of relevant authorities. Investigations into mobile phone security incidents.

During this investigation, we encountered a lot of trouble. The first is time. It ’s very tight. President Tao and President Wu only gave us three days. We have to come up with a complete and accurate fault report within three days.

Second, I encountered trouble when contacting the three users and looking for the three faulty phones. we……"

After introducing the whole process ~ www.readwn.com ~ Huang Zhizhong beckoned, and then let people come up with three disassembled parts of three faulty mobile phones placed in a glass display box.

"This is the three mobile phones that failed in the three incidents. The relationship between time, we did not restore them after the disassembly study, but maintained a disassembled state.

Please look at the big screen. The big screen shows exactly the status when we found these three mobile phones. This is a screenshot of the background of the Weibo account posted by the three mobile phone owners, as well as related ID cards and real photos.

In order to respect the relevant laws and protect privacy, we have mosaic the faces and ID numbers of these three people.

This is the relevant certification document we asked the local public security department to issue. This is a copy of the relevant statement. "

After showing these to reporters, Huang Zhizhong said to the media reporters, "I can tell everyone here that these three mobile phones ..."

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