Vol 5 Chapter 753: Go back

In Bangalore in November, the sky is still clear and the sun is still shining. Murti, wearing a long-sleeved shirt, looks at his Infosys campus, still full of satisfaction and pride.

This is not a park. It should be a real utopia built in India and Bangalore that I have spent my entire life on.

However, looking at the report on the table again, Old Murty suddenly felt that this utopia seemed to be somewhat unstable.

The task he gave to the strategy team this time was to deduce the characteristics of outsourcing services in the era of big data, so that from now on, relevant preparations can be made.

As a veteran of the IT industry, the elder Murti is very clear that the emergence of new technologies is naturally a boon for consumers, but for some practitioners, it is a cruel test.

For example, the current rapidly developing digital imaging technology has dealt a huge blow to the traditional film market. Kodak, which once occupied 2/3 of the global film market, shrank 71% in its business last year!

Although it still has means, and although it is saving itself, Murti can see that all those efforts will be in vain. The elimination of old technology by new technology is an irreversible process that no one can stop.

Whether facing good or bad influences, leaders like him and leading companies must respond in advance.

However, no one expected that this enthusiastic team finally came to a very frustrating result with no alternative.

After repeated verifications, they agreed that with the introduction of big data, companies and individuals will change some of their previous concepts, and some of them will directly affect the concepts of outsourcing business.

Major companies used to have clear distinctions as to what is the core business and what it can be outsourced. However, it is foreseeable that with the introduction of big data, as the high-tech industry shifts to digital services and cloud computing, from Focusing on the big data that contains gold mines, more and more companies will regard it as an important part of promoting their overall business transformation.

Compared with the traditional services provided by Indian IT companies, they will seek more valuable and innovative services.

As big data and cloud computing technologies become more mature, this trend will become more apparent.

The development trend is that many companies will be responsible for many businesses that they would outsource without hesitation.

That is, big data is equivalent to removing the most important cornerstone of the booming development of outsourcing business. The more popular it becomes, the more traditional outsourcing business will shrink.

In a certain sense, big data and cloud computing will be the grave diggers of these traditional outsourcing businesses.

Although this is not a short-term process, for industry founders like the old Murti, his main job now is to plan the vision of the industry.

The old Murti picked up the report again. According to the management team’s estimation, as a technology to reset resources and improve efficiency, after cloud computing technology matures, more than 80% of users will consider applying cloud computing. , To replace the technology-based ito (information technology outsourcing directly related to it functions).

As a technology that resets resources and improves efficiency, cloud computing and big data will have little impact on bpo (business process outsourcing not directly related to it functions).

Because Bpo outsourcing is mainly human-based outsourcing services, such as financial management, data entry, human resource management, etc., these outsourcing services ultimately require manpower to complete.

Everyone knows that for such traditional, low-tech jobs, profits are definitely the lowest.

The good news is that cloud computing and big data have negligible impact on kpo (knowledge processing outsourcing), because this is the highest-level outsourcing service, or creative service.

And creativity, obviously only humans have it, technology, no matter how good it is, is powerless.

Unless there is a high degree of artificial intelligence in the future, cloud computing and big data as a technology will hardly affect this field

But what is the point of this? Kpo business, in all their businesses, the proportion of it can be said to be very small. If not, Bangalore is not the Silicon Valley of Asia, but the Silicon Valley of the earth.

In summary, that is, cloud computing and big data, will not have a greater impact on low-end BPO outsourcing in the future, except that it will promote the improvement of the technical level of this type of business.

It will have a fatal impact on the current main source of profit, ito business.

From the present to the future, the kpo, which is only a symbolic meaning, is barely touched.

This impact will be catastrophic.

Old Murty looked at the report over and over again, restless, hard to calm down, vaguely, he felt that he had grasped an important point, but when he closed his eyes to capture, he was completely Can't see where that point is.

He shook his head a little irritably, sat quietly for a while, and notified the secretary, "Contact Mr. Feng and tell him that I hope to talk to him as soon as possible."

Based on all the signs, Feng Yiping, who is the father of cloud computing and proposed the big data theory, should have a very deep understanding of this trend.

…………

In the capital, Feng Yiping was lying on the leather sofa in front of the floor-to-ceiling windows, basking in the sun comfortably, and talking with Jin Ling on the cordless phone, "I will still be in the capital for the time being. Means of payment,"

Although the cooperation with Ali has been determined, everyone knows that unless it is an M&A, there will always be a lot of friction in cooperation.

The biggest friction between Ali and its partners is Alipay.

For this matter, Alibaba, Yahoo, and Softbank have been arguing with each other for a long time. Although there are many versions, it is obvious from the final result who is the ultimate winner.

Feng Yipingyuan didn't want to bother with this matter, but given that Ali had split Alipay from Taobao, as in history, he felt that he had no choice.

Just like proposing cloud computing and big data, he only likes to copy other people's back path silently, not at all.

Is there any way to avoid it? Naturally, I have the same means and tools.

For the current Jiasheng, the technical difficulty of developing a payment tool is very low. For the domestic environment, how to establish a good cooperative relationship with friends is the most critical.

Because this friendly business mainly refers to a bank that has money and power, so it can be very willful.

Feng Yiping was not planning to develop his own third-party payment platform before. In addition to Alipay has been launched, he also knows better than anyone that a third-party online payment platform that is used on a large scale is actually copying banks in the future. Back road.

At the beginning of the cooperation, these third-party payment platforms expanded the online space for banks, that is, expanded their business, while also reducing the work pressure on the front line of bank branches, which is simply a matter of benefit and no harm.

So it must be in love at the beginning.

However, with the vigorous development of online payment, whether it is paid or deposited funds are getting larger and larger, banks are definitely not willing to watch that part of the income that should belong to them, and flow away in vain.

And third-party online payment platforms will also be impatient and always restricted by banks. They definitely want to leave them alone. They will, if they can’t understand each other, can only kill each other.

It is precisely because of the consequence that Feng Yiping, who is not willing to cause trouble, didn't want to do this before, but now, like many things before, this will be another thing he has to do.

"It's a rare experience for you to listen to my opinion," Jin Ling said. "I told you a long time ago that we have some products, even if it is because others have them."

"You are right," Feng Yiping was very modest.

"But, are you patient with those people?" Jin Ling asked somewhat uncertainly.

"The banking system is okay. Generally speaking, this is also a profit-oriented industry," Feng Yiping said. This is the biggest and most essential difference between banks and other institutions. This is what he feels like. Can deal with the basis of these entertainment.

Moreover, everything is difficult at the beginning. They have already started on Alipay. Facing the stronger Jiasheng, there will be no big setbacks. Of course, it is conceivable that socializing is inevitable.

"Well, it's rare that you took the initiative to take on such a specific job. I see it very well," Jin Ling said with some joy. "I think, as soon as this signal comes out, Mr. Ma should get excited again."

Combined with the reaction of the richest man in Ma after knowing that Jiasheng will launch its own online platform, it is not difficult to guess their reaction after knowing that Jiasheng will build its own payment platform.

"That should be affirmative, but we are starting from the rights of the company and shareholders, right," Feng Yiping gave a powerful excuse.

"Haha, but if we want to take the initiative in future cooperation, we should have done this." I have to say that on some issues, especially externally, many of Jin Ling's ideas are more decisive than Feng Yiping. Yes, cold.

Feng Yiping always felt that finding such an eo was his most successful decision.

"Buckle," Wu Qian knocked on the door and came in. "Yiping, the team from the United States, has arrived at the airport. Mr. Murty from Infosys said that he has important questions to call you."

"So fast?" Feng Yiping was taken aback.

fast? Wu Qian was also taken aback. Didn't the flight from the United States arrive on time?

"What about the evening arrangements?" he asked.

"Prepared well, many colleagues with technical background have signed up to participate," Wu Qian said.

The team that came to the United States today is mainly based on technology. The company has long planned to hold only one technology salon this evening.

"Very good, help me get through Bangalore,"

Soon, Feng Yiping heard Murti's voice, but this time he spoke a little more hurriedly than in Bangalore.

"Mr. Feng, do you fully understand the impact of cloud computing and big data on our outsourcing industry?" Without any greeting, Murty asked such a question straightforwardly.

Fortunately, Feng Yiping has enough predictions about this situation, "Mr. Murti, you are the most foresighted. Yes, I naturally foresee their impact on the outsourcing industry."

Feng Yiping is also very direct.

His directness actually left Murti over there speechless. This is the conclusion of the person who proposed cloud computing and big data.

At this time, a voice echoed in his mind, "This is true~www.wuxiaspot.com~This is true!"

"Mr. Murty, we can't stop the arrival of new technology and the changes it will cause," Feng Yiping understood the silence over there.

When you think that the industry you are in is a sunset industry, you will naturally have this reaction.

"It's just that from my point of view, their impact on the outsourcing industry is not all negative, it depends on how you treat it," Feng Yiping said.

"How to deal with it?" Murti repeated, and he felt like he had caught something.

"Yes, you see, from a good point of view, cloud computing and big data will effectively improve our technical level, that is, will help us increase customer satisfaction, won't they?"

"So, why don't we embrace this technology?"

After listening to his words, Murti finally got a sense of relief, and finally understood what he didn't have at that time.

"Not just any company can build its own cloud platform, right? We can build our own cloud platform and transfer outsourcing services to the cloud platform."

"Yes, yes," Murti said excitedly.

Things are really two-sided. The previous worries are of course not unreasonable, but if you have your own cloud platform, then you will once again turn your disadvantages into advantages.

"Thank you Feng, thank you!"

"You're welcome," Feng Yiping made it clear that even if they didn't have their own points, they could finally figure this out. Just like Kodak, later in the digital age, by actively embracing digital technology, wouldn't they also achieve profitability?

"Haha, talking to you will always pay off," Murti smiled heartily, "I don't know how to thank you,"

"You're welcome," Feng Yiping said.

Don't know how to thank? This does not seem to be a problem. In two days, I will send a large force to India.