Chapter 2402 Smashing the phone on the spot

The male reporter suddenly blushed: "I'm not a fool, I inserted the card correctly! I'm asking you now, if this problem occurs, can you provide warranty or replace it?"

Customer Service: "Sir, apart from the poor signal across provinces, are there any other problems?"

Male reporter: "No, just this question."

Customer service: "Sorry, we can't promise you a warranty on this issue. Why don't you go to the official maintenance center to check again?"

Male reporter: "What about changing the phone? You can give me a new one."

Customer service: "Sorry sir, as long as there is no quality problem, we will not replace the phone."

No matter how the male reporter asked, the customer service staff had the same attitude—no replacement or repair.

All the reporters at the scene got a little angry when they heard this.

The starting price of Sansang’s S2 mobile phone is close to 5,000 yuan! ! !

What was the per capita income of people in Daxia in 2008?

Even in the imperial capital, the per capita monthly income is only more than 2,000 and less than 3,000.

If it were Chen Mo's hometown in Jiangbei, the per capita monthly income would probably be only 1,000-1,500.

A 5,000 yuan mobile phone can even cover the income of Daxia people for two to three months.

For ordinary people, this is a luxury product.

But it’s a precious mobile phone, but if there is a problem, it will not be repaired, let alone replaced. Who can not be angry?

Many reporters at the scene have already started writing articles about the after-sales garbage of Sansang mobile phones.

The male reporter hung up the phone frustratedly, somewhat speechless.

Chen Mo ignored him. Instead, he asked someone to bring an American version of the S2 mobile phone and dialed the customer service number in public.

Customer Service: "Sir, how can I help you?"

Chen Mo: "I bought an American version of the S2 phone. Can it be covered under warranty in Daxia?"

Customer service: “Of course it’s ok, our Sansang Company provides a global warranty!”

Chen Mo: "It's like this. The S2 mobile phone promoted by your Sansang Group has signals in all countries around the world, but let alone cross-border countries. Now my signal is cut off when I cross provinces, which greatly delays my work. Can you help repair it?"

Customer service: "Yes sir, you can mail it to any official repair point, or go to any official flagship store for repair. You can choose to pay the postage. After the repair is completed, we will send it back to you within 3 working days.

If you need it, we can also provide you with a spare machine, and you can return it to us after repairing it. "

Hearing this, all the reporters were so angry that they wanted to curse!

Good guy!

How fucking outrageous! ! !

Mobile phones of the same model, as long as they are produced in foreign countries, will be covered by warranty, but those produced in Daxia will not be covered by warranty.

Sansang doesn’t even care where the consumer is from, it directly anchors the country!

Chen Mo smiled and continued to ask: "Then I want to change the phone directly, can I? The signal of this phone is too bad, I feel that even if you can repair it, you can't fix it."

Customer service: "Wait a moment, let me consult."

Chen Mo: "Okay."

After a few minutes.

Customer service: "Sir, I asked the supervisor for you, and he said that the US version can be replaced. You can just come to the store to exchange it."

Chen Mo: "Do I need to bring anything? For example, an invoice or something."

Customer service: "No sir, we will check the serial number on the fuselage. As long as it is still within the warranty period, we can replace it for you for free."

Chen Mo: "What if my machine is a China National Bank machine?"

Customer service: "Sorry sir, China National Bank aircraft cannot enjoy this service."

Chen Mo: "Why? Aren't you treating them differently?"

Customer service: "Sorry sir, this is the regulation of the head office. The warranty policy of each country is adjusted according to the specific local conditions. There is nothing I can do."

Chen Mo: "Oh, that means the US version can be repaired or replaced, but the Chinese version can't be repaired or replaced, right?"

Customer service: "That's right."

Chen Mo: "Okay, I have no problem. I wish Sansang Group will close down soon, thank you."

After hanging up the phone.

Both reporters and fans at the scene could no longer restrain themselves and began to curse!

"Discrimination!!! This is Hongguoguo's consumption discrimination!!!"

"There's actually someone stupid like this who is a fan of Sansang?"

"The people from their overlord country are just human beings, but we Daxia people are not human beings!"

"We deserve to be betrayed by Sansang, right?"

"You still want to f**k us, saying we didn't insert the card properly? Damn you!!!"

"..."

Chen Mo picked up the microphone, looked at the pale male reporter, and said coldly: "We have just tested it on site, and we have live broadcast and recording of the whole process!

Sansang’s mobile phones are high-priced but low-spec, the phones are hot, and they treat consumers differently. It can even be said to be discriminating against us consumers in China. What did I say wrong? ! ! ! "

The male reporter's face turned red with embarrassment, and he picked his toes in embarrassment due to Chen Mo's loud questioning.

Users of the US version can get warranty and replacement without even bringing an invoice.

Bank of China users who want repairs not only need all the receipts to be eligible for repairs, but also on key issues, not only will they not provide replacement machines, they will not even provide warranty services!

This is a fucking double standard to the sky! ! !

Chen Mo calmly picked up the American version of the S2 mobile phone and made an astonishing move in full view of everyone:

"First of all, I will submit the evidence I just collected to the relevant departments for reporting."

"Secondly, I personally think that this kind of junk product that discriminates against consumers is not worthy of appearing in the Daxia market! So..."

The next moment, Chen Mo didn't give anyone time to react, and threw the phone hard on the ground! ! !

Bang! ! !

The phone was smashed into pieces! ! !

Chen Mo still felt unhappy, and stepped hard on the body of the phone several times! ! !

Wow! ! !

The scene was in an uproar! ! !

No manufacturer has ever dared to slander another manufacturer so blatantly!

With so many reporters live broadcasting, Chen Mo's move was equivalent to trampling on the dignity of Sansang! ! !

"Good!!!"

"Smashing well!!!"

"Garbage should be thrown into the trash can!"

"..."

Amidst the cheers, the male reporter left the scene in shame.

Chen Mo bowed to everyone.

This Q\u0026A session was completely over.

After everyone left, Lei Jun wiped the sweat from his forehead and said, "Mr. Chen, it's a good thing you reacted quickly, otherwise we might not be able to get off the stage in the end."

Chen Mo calmly lit a cigarette and handed it to Lei Jun, and lit one for himself: "It was all arranged, what's there to be embarrassed about."

"The first part was arranged, but the last person was not arranged by me!" Lei Jun said helplessly.

"Of course I know it was not arranged by you, with your personality, you can't do such an outrageous thing."

Chen Mo blew out a smoke ring and grinned: "That person, I arranged it."