Chapter 3192: Problem with notebook

"Let's go, show you our notebook production line." Koga said.

Toshiba is already very comfortable in the production of notebooks. At the same time, Toshiba will certainly target the mobile phone market. In their eyes, notebooks and mobile phones are a class of products with broad market prospects.

Everyone will make Nokia's market bigger and support Nokia's mobile network, so that they can fight against the Han Chinese. While studying and communicating, Koga has already passed this point of view to the other party.

At the same time, they don't know that a business law that will be unlucky for anyone who gets in touch with Nokia is gradually being rolled out.

At this time, Qin Guan, who was still sitting in the music country, heard that Nokia had sent someone to contact Toshiba, so he was naturally rude. He beat the dog and he had to be scared.

The action began soon.

"We bought this Toshiba notebook five years ago. Recently, we discovered that the built-in FDC of this notebook would issue wrong instructions, causing damage to the files we stored inside the floppy disk, especially three years ago when we stored it in An important file on the floppy disk was damaged as a result, so we asked Toshiba to compensate us."

In an ordinary district court in the Eagle State of Texas, a new lawsuit began. Two consumers of the Eagle State filed a class action lawsuit against Toshiba's laptop computers.

Toshiba began to enter the notebook production field in 1985. At the beginning, the performance of the notebooks produced was not high, and it was completely relied on low prices to obtain the market. At the same time, Toshiba's company in Eagle Country also began to sell This kind of notebook.

Now, they did not expect that because of the above minor flaw, they became the defendants. In court, consumers filed a class action lawsuit against Toshiba’s laptop and demanded compensation.

In fact, if it is under normal circumstances, such litigation is not necessary. After all, even if the case is won, the compensation will not be particularly large. However, it will cost money to get a lawyer. The cost is not enough.

However, they still became the plaintiffs and took Toshiba to court.

FDC is the controller of the floppy drive of the notebook computer. This thing has long been obsolete in the notebooks produced by Han Guo. The recent rapid development of storage media has also made such things as U disk popular. Small-capacity floppy disks are long overdue. Was eliminated.

However, as long as there are customers using it, they have to be responsible to the end. Moreover, the customer’s lawsuit is very professional, indicating that there is a problem with the software control of their built-in controller. Under special circumstances, they will be caused by errors in saving. Cause the original data to be destroyed.

This lawsuit immediately attracted the attention of Toshiba's senior management.

After sending off Kang Kai, Koga received the news. He frowned, looked at the subordinates in the conference room, and thought about the impact of this incident.

"This matter cannot be publicized." The person in charge of Toshiba Eagle Country Information System Co. happened to be in the island country. This belongs to the field under his control. He said to Koga: "This lawsuit has just begun. Journalists I haven't noticed that at this critical time, if it is used by someone who wants to and publicize it, the image of Toshiba will be damaged."

Toshiba is preparing for a big fight. It has developed in the field of notebooks and mobile phones. As a result, such a situation has emerged. Now, although they do not think that their computers have problems, they do not want to bear any legal responsibility, but this time Once the lawsuit begins, it will inevitably attract attention from the outside world, and many colleagues will come over to pour dirty water.

Therefore, they must resolve the dispute over this incident as soon as possible.

"Then what should we do?" Koga asked.

"We must reach an out-of-court settlement as soon as possible." The person in charge said: "Those consumers are here to touch porcelain. In this case, we will satisfy them. We will provide them with some coupons, some replacement coupons, and then Give a deposit to the government of the Eagle Nation, so that everything can be converted into a billion, which is enough to fill everyone's appetite."

Billion! It sounds like this number is very large, but this is not direct cash compensation. Coupons, replacement coupons, etc. are all given to consumers. Consumers can only cash out these things. Continue to use it and continue to buy Toshiba's products, which is actually a disguised promotional method.

In the hands of every customer, it is probably a discount of a few hundred eagle dollars. If they take these discounts and buy various Toshiba products, they may still make a fortune in the end.

Among them, cash must be paid, or the deposit required to be paid to the Eagle State Court for out-of-court settlements, etc. In fact, this is equivalent to a petition. Anyway, the lawsuit will also cost money. Relying on this money, it is completely It is most appropriate to resolve this dispute in a timely manner.

Koga considered it carefully, and then asked the opinions of many people. Everyone was satisfied with the handling opinions. At this juncture, this incident should not affect Toshiba's reputation.

"We can't admit that there is a problem with the computer, we just provide them with some compensation out of morals." Koga said: "This is our bottom line."

Big things have turned into small things, and now it can only be handled like this. If this matter is publicized, Toshiba's reputation will be affected.

They absolutely don't know, it's not that easy to resolve this matter! As one of the main tools of propaganda, Cui Enxi, an internet celebrity, has also begun to act.

As an internet celebrity, there is nothing worth investigating into such behavior. After all, an internet celebrity, if you want to become popular, you have to constantly look for new materials and find places that attract people's attention.

In the beginning, she relied on mining. After the sudden appreciation of Bitcoin, she became a hot figure in the whole network in an instant. The Bitcoins she had on hand were a huge wealth, so that she had realized wealth. It is free and will not be interfered by capital. The live broadcast she is now playing is to attract more people's attention.

"Look, everyone, I bought a new laptop today." Cui Enxi showed it to everyone in front of the camera. On the front of the laptop, on the pink casing, the Toshiba logo can be seen clearly.

"Recently, some consumers took Toshiba to court because of the malfunction of Toshiba laptops. Toshiba is now trying to reach an out-of-court settlement. Many people don’t know about this matter. I heard about it accidentally, so I I went to the mall and went to the Toshiba counter. Wow, this laptop is really a computer for girls! It is comparable to the Apple laptop I use!"