Chapter 672: Training Begins

Now his shop has five diamonds, which has added many permissions, including the privilege of establishing a crowd of 500. This is why the number of recruits is limited to 500.

It took two quarters of an hour for Chu Yang to notify everyone one by one.

During this period, those who signed up successively agreed to join the group application and entered the customer service group.

These newcomers who joined the group were very curious about customer service work, and soon the chat became lively after joining the group.

Seeing that the group was in a mess, Chu Yang edited an announcement and sent it out.

"Announcement: This group is a training group for customer service personnel. Tomorrow at 10 noon sharp, this group will conduct its first training to explain the operation and division of labor of the customer service team. Please come to the online class on time. Please note that the training personnel need to sign in to the group , there will be homework in each class, and those who pass will receive corresponding points. After the training, the top two hundred will be eliminated!"

After seeing this group of announcements, the newcomers in the group finally understood the general process.

Chu Yang didn't want to look at other people's water group, turned off Xuanguang Yuanying, and went to find Chu Ling'er again.

The structure of the customer service team has ready-made examples for reference, so Chu Yang did not take too much care. The next training is the top priority.

Therefore, a complete training plan is absolutely indispensable. Chu Yang went to Chu Ling'er just to ask her if she had obtained the training plan she wanted from her friends.

Knocking on Chu Ling'er's door, this girl with messy hair and a pair of black-rimmed glasses was sitting cross-legged in front of the computer typing on the keyboard. She looked very sloppy.

Chu Yang smiled and said, "Did you not wash your face today?"

Chu Ling'er was so angry after being caught as a young man many times. Now that he was busy, he didn't bother to look back and say hello. He said angrily: "It's not just to modify the training plan you want, but I've been without anyone all night. I really don't understand. , Why do you want this thing, and you want me to make it into a PPT, my mind is about to explode."

"He who can do it should do more work. Come on and revise it. I'm going to use it tomorrow. At least I have to make a beginning."

Chu Yang sat next to him and encouraged him.

"My back aches and my head is buzzing. Master, can you be considerate of me?"

Chu Ling'er looked like she was hopeless.

Seeing that her condition was really bad, Chu Yang estimated that her energy was severely exhausted, so he reached out and pressed her vest, slowly injecting a trace of pure spiritual power.

"Well……"

Chu Ling'er only felt a warm current entering her body, her fatigue gradually disappeared, and her mind gradually became clearer.

"Okay, keep working hard. I won't do anything today. I'm just waiting here. When you're done, you can rest."

After a while, Chu Yang withdrew his hand and said to Chu Ling'er.

Chu Ling'er said helplessly: "Master, you are really like a slave owner, hum!"

Not to mention, with Chu Yang watching from the side, Chu Ling'er's efficiency improved a lot. During this period, Chu Yang also made some comments on the completed PPT, which was modified to be more in line with the actual situation of Tianjie Taobao.

When the first-level training plan was completed, it was already twelve o'clock in the evening. After uploading it to his Wangwang, Chu Yang went back to his room to practice.

The next day, after Chu Yang reported the progress to the Wangwang Group of the Management Committee, he received private messages from several great masters.

Chu Yang was very curious when he saw the Queen Mother's profile picture flashing. This was the first time she took the initiative to chat privately, so he clicked on the chat box.

Queen Mother:...

Chu Yang didn't understand what she meant by the ellipsis, so he replied: What are your orders?

The Queen Mother replied: The customer service personnel you recruited have arrived. I have a few words to say to you.

Chu Yang: My Majesty, it doesn’t matter if you say so.

Queen Mother: Well, the Tianjie customer service team is very important. Although it is a department under the management committee, we are not directly involved in the management, so we cannot fully understand the operation of the customer service team. I feel that it is difficult to control the actual situation, so I Several female officers were sent to sign up so that they could understand the dynamics of the customer service team in real time.

Chu Yang couldn't help but murmur, the Queen Mother was clearly arranging for help, and she said it so grandly, it was really shameless.

However, this was a conspiracy, and Chu Yang couldn't criticize them, so he could only say: It's nothing, as long as they are well-trained, I will treat them equally.

Queen Mother: Well, if they are good enough, you will be fair and just and choose them for management, right?

Only then did Chu Yang understand the purpose of her private chat. It turned out that she was afraid that her people would be screened out during the selection and management!

He wanted to refuse, but there was no chance. Chu Yang had no choice but to grit his teeth and said: Don't worry, Madam, as long as they are good enough, I will give them this opportunity.

The Queen Mother said happily: "That's good. If you pay more attention to the customer service team, I will definitely not be stingy when things are done."

Chu Yang rolled his eyes and said, "Thank you so much, Madam."

After ending the call and opening other chat boxes, these great masters came to say hello to me, saying that their disciples or old friends had joined the team. Please look at their faces and give them a chance to rise. Of course, they also went out of their way to say hello. I told him that this was not to ask him to open the back door, but I just wanted to be more fair.

Chu Yang answered one by one, saying that he would give everyone a fair chance, but in fact he cursed in his heart. The gods have learned to specialize now, and it is really difficult for him to be a supervisor.

However, after being reminded by these great gods, Chu Yang also talked to Chang'e and Baihua Fairy and asked them if they had anyone who needed to be taken care of. After all, they had so many connected households, so it wouldn't be a big deal to give some convenience to their own people. .

Chang'e didn't like these frivolous people, so she didn't put any people there. She smiled and said that no one needed to be taken care of. Anyway, with Chu Yang here, he was the biggest relative. As for the Fairy of Flowers, because many flower spirits in the Valley of Flowers were idle, the Fairy of Flowers selected some patient flower spirits to sign up. When Chu Yang asked if there were any relative who needed to be taken care of, the Fairy of Flowers smiled bitterly and refused. It was not that she didn't want the flower spirits to be managed, but these flower spirits were naturally casual and liked the days of freedom the most. They were thankful to pass the assessment smoothly. It would be difficult for them to be managed.

Chu Yang was helpless about this and had to sigh and close the chat box.

Opening the Wangwang group, Chu Yang found that except for him, the group owner, there were exactly 500 members in the group, and all the registered people had arrived.

Seeing that the time was almost up, Chu Yang directly clicked on the mute button to stop everyone from chatting.

During this update, someone suggested adding a voice and video chat function to facilitate communication between buyers and sellers. The management committee thought this suggestion was very good and added this function.

Chu Yang searched for a while on the top of the chat box, and indeed found a voice chat option.

After clicking on the voice chat, Chu Yang coughed and said, "Hello everyone, I am Chu Yang, the customer service team supervisor and training teacher. First of all, welcome everyone to join this big family. As a leader, I hope to get along well with you in future training, and hope that everyone can make progress together. Secondly, I want to talk about the work content of our customer service. Customer service, as the name suggests, is to serve customers. Taobao has millions of buyers and tens of thousands of sellers. In the process of using Taobao, it is inevitable to encounter various problems. Our job is to answer these questions for buyers and sellers, making the Taobao platform more humane. I hope you can recognize this and work with me to make the Taobao ecosystem more perfect."