Chapter 678 Management List

“Ding Dong!”

Wangwang message suddenly rang.

Zhao Yali came back to her senses and gently clicked on Xuanyuan Light Shadow.

Seeing Chu Yang’s avatar, Zhao Yali was instinctively startled, but then she thought that she was no longer planning to join the customer service team, and her eyes dimmed.

Clicking on the chat box, Chu Yang’s message appeared in front of her.

Chu Yang: “Student Zhao Yali, why didn’t you come to class today, and didn’t finish your homework? Did something delay you?”

There were more than 400 trainees in total. Zhao Yali didn’t expect Chu Yang to be so meticulous and actually noticed that she didn’t come. She was slightly touched in her heart.

After thinking about it, Zhao Yali replied: “Well, something happened at home that delayed me.”

Seeing that she could still reply to messages, Chu Yang believed it to be true, so he sent the training lesson plan to her, asking her to take a good look at it and hand in the homework.

Zhao Yali wanted to say that she was going to quit, but Chu Yang sent her several messages in a row, telling her that if she had any questions, she could ask him at any time. In the end, he said that he was very satisfied with her performance and had high hopes for her, asking her to keep up the good work.

Seeing this encouraging sentence, Zhao Yali's heart trembled, and she couldn't bear to send out the content she had entered.

In the end, she replied: "Thank you for your concern, teacher. I will continue to work hard."

After the conversation ended, Zhao Yali's lifeless eyes had a hint of color.

She was greatly encouraged by Chu Yang's words. Thinking that she had paid so much for so long, she couldn't bear to give up like this.

But it seemed that there was no point in continuing to work hard. In the end, she failed the teacher's expectations, which might make the teacher even more sad, right?

"Since you have done it, give yourself and the teacher a satisfactory answer sheet. Even if you can't join in the end, at least you can prove that you have been here."

At this moment, Zhao Yali had the motivation to study again.

The Wang family's wedding is in preparation, and it will take more than ten days to complete. Anyway, I am free now, so I can take advantage of this time to complete the training.

In the next few days, Chu Yang's training course was coming to an end. In order to test the learning effect of the customer service trainees, Chu Yang decided to conduct a surprise online exam after approval from the management committee.

The exam topic was compiled by Chu Ling'er, and Chu Yang guided it. The exam time was set after the training on the same day, and no advance notice was given.

The exam time was one hour, during which the trainees could not contact each other. Before the exam deadline, everyone must hand in the paper, otherwise it would be considered as giving up the qualification.

This exam was related to their own destiny. All the trainees were in the best state. After an hour of assessment, Chu Yang received a total of 380 test papers.

After a day of review, Chu Yang finally gave the results of all the trainees. Among them, Zhao Yali won the first place in this exam with a score of 98, which was ten points higher than the second place.

After the exam, it means the end of the training. It is time to conduct a comprehensive score for reference for the subsequent job allocation.

Because Chu Yang will announce the corresponding scores for each stage of training and submit the list to the management committee, there is nothing to be picky about in terms of credibility.

After the exam, Chu Yang sent the students' comprehensive scores to the Management Committee. Among them, Zhao Yali ranked first with a total score of 652 points, the second place was 620 points, the third place was 612, and the rest were all in the 500-point stage.

According to the rules set in advance, Chu Yang regretfully notified the students whose total scores were ranked after 300, informing them that they did not qualify as formal customer service personnel.

These students were naturally very sad, but there was a subsidy of 10,000 spirit stones during the training period, and Chu Yang also promised that if they could pass the assessment, they would be given priority in the subsequent recruitment of new members for the customer service team, which was a good benefit.

The 300 qualified students were naturally overjoyed and cried, and congratulated each other in the Wangwang group.

However, the atmosphere in the Management Committee group was very tense, because the immortals were discussing the appointment of management.

Because the selection plan was set in advance, Chu Yang said directly: "The students ranked Zhao Yali are excellent in all aspects, and their scores are the highest among all, so she should be the deputy director of the customer service team."

The immortals have also seen Zhao Yali's comprehensive score. Her performance is indeed perfect, so Chu Yang's proposal was not refuted.

"Since it is agreed, let her be the deputy director."

The Queen Mother sighed secretly. Among the female officials she sent, only two of them ranked in the top five. The gap with the first place was too big. She was embarrassed to speak up for her own favor.

In the team structure submitted by Chu Yang, the management of the customer service team is from top to bottom, in order of director, deputy director, department director, and team leaders. The rest are customer service of each department.

The director will be rotated by the members of the management committee. The deputy director is the leader who is directly responsible for the daily management of the customer service team.

Under the deputy director are the directors of each department, namely the director of the buyer customer service department, the director of the seller customer service department, the director of the audit department, the director of the risk control department, the director of the marketing department, and the director of the forum management department, a total of six positions.

These six departments have different functions and the affairs they manage are definitely different. They are nominally parallel, but in fact they are of different importance. The students' test scores are different, so they cannot be directly ranked by ranking, and a vote is required.

The gods in the group were very cautious about appointing these positions. At Chu Yang's suggestion, the gods spent half a day to discuss the specific list.

Among them, two people recommended by Queen Mother were awarded the positions of supervisor of the buyer customer service department and the risk control department respectively, one person recommended by Zhenwu Emperor was awarded the position of supervisor of the audit department, one person recommended by Zhenyuan Immortal was awarded the position of supervisor of the forum management department, and the remaining two positions were awarded to two students with outstanding performance.

Of course, the people recommended by the immortals got most of the positions, not because of the secret operation of the management committee, but because they came prepared, spent more energy on learning, and got the top ten scores, so they had the opportunity to be nominated, so it was in line with the previously set rules.

It is worth mentioning that a flower fairy in Baihua Valley also performed well, ranked in the top ten, and got the position of a team leader, which made Baihua Fairy very happy, saying that this flower fairy finally made her proud, which made Chu Yang laugh and cry.

After the positions of each department were agreed, it was natural to talk about remuneration.

As a subordinate department of the management committee, the customer service management department is also an official agency of the heavenly court, so the treatment is still very generous.

After discussing for a while, the management committee gave a salary table.

The deputy supervisor receives 500,000 spirit stones per month, the heads of each department receive 300,000 spirit stones, the team leader receives 150,000 spirit stones, and the remaining customer service staff receive 100,000 spirit stones per month. In addition to these, the customer service team will also receive commission bonuses and some benefits based on performance at the end of the year, which is also a considerable income.