Vol 2 Chapter 233: Reflection

Jin Ling was also about to go back to the office. Feng Yiping held her back, "Sister Jin, all the senior executives in the company know your relationship with Jiamei, so you really don't have to bear the burden at all, okay!"

"I'm sorry, Yiping, I know what you said, but you have also seen it. After knowing this, the company was filled with indignation from top to bottom. I signed my work experience. I have to avoid suspicion. ? You can rest assured that I will definitely not shirk responsibility for other tasks."

"Understand, now you have to be active and think about how to solve this matter." Feng Yiping understands her concerns. In this matter, it is possible that people in the company will blame Jin Ling, so she must Pull yourself over.

"Although I currently don't have an ideal plan, this incident reflects many shortcomings in our work.

For example, the organizational structure of the group company is still very imperfect. If something more difficult and urgent occurs than this, such as mass product quality problems, we should have a department that can quickly and efficiently deal with similar problems. Otherwise, there will not be so many people involved today, and there is no result yet. "

"Yes, it should be. Foreign companies have special public relations departments."

"It is necessary to have a department similar to the public relations department, but it is better not to call it the public relations department. This term has been badly interpreted in China. When it comes to public relations, it is tied to corruption. Or you don't study school, call the external relations department. It’s not good either, too much officialdom,"

"Or the marketing department?" Jin Ling suggested.

"It's not appropriate. This department is mainly for public relations and to establish our brand image. However, as long as it is connected with the market, it is generally related to making money, which is not good."

Feng Yiping tilted Erlang's legs and shook it subconsciously, "Or. Let's call the administration department for the time being. It feels like a professional and neutral person from the marketing department. People may still think that he has changed. Those who follow the law want to make money, but if an administrative department comes out to speak, at least everyone will not have any ideas in this regard.

"It's okay, then I will arrange the office and the personnel department to draft work responsibilities and regulations, as well as related recruitment."

"Okay. After the establishment of the administrative department, there should be plans for some common and specific incidents. You can wait for things like digging people, but you can't wait for some things. For example, if there is food for a certain type of food operated by convenience stores, For security issues, we must be able to come up with a solution right away and encounter such a thing. If we delay it for an hour, the development of the matter will be even worse for us."

"It's similar to a crisis public relations plan, right?"

"In addition, I think it is necessary for the group to set up a legal department. Although there is no such trouble now, I think we will encounter such a thing sooner or later. When we go to the office after the incident, we must be familiar with them. They must also be familiar with us. , It will take time again."

"Then the law firm that cooperates, is it to be found in the provincial capital or the capital?"

"It's best to be a firm with many branches. If not, find one on both sides. The money can't be saved. We don't want to have such troubles, but once we encounter them, these firms can save us a lot of material resources. And energy."

"That's okay. You have a lot of spooky ideas. Go back and think about how we should deal with Camry. The company has me. When I come up with a mature plan, I will go back to the provincial capital to handle these things."

"One more thing, the union that we used to be a decoration, I think we should also strengthen our work. We can't just give out gift vouchers on employees' birthdays and give out benefits on holidays."

In terms of our national conditions, labor unions are actually a decoration in state-owned enterprises, not to mention private enterprises with joint venture brands like them.

"The union members of various companies should talk more with their employees. Maybe some employees are unwilling to talk to their supervisors, but they will tell them. This is also a channel for us to understand the mental state of employees.

For example, as Zhiyi said, the resignations this time were all attracted by the high salary. Among those who resigned, are there any special difficulties at home and urgent need for money, but our company’s system does not allow them to advance The salary situation, so he went to Jiamei? "

When Feng Yiping first started working, he encountered such a situation. A colleague, his father had a sudden serious illness and urgently needed surgery, but the cost was still a long way away, so he wanted to advance to the company, but the company’s cold system did not allow it. He came back lightly, and not long after that, the colleague left and found another job.

Although the company’s system does not allow wages of more than three months to be paid in advance, Feng Yiping believes that specific things can be done more humanely and handled well, which can not only retain a good employee, but also increase it. The company’s reputation in the eyes of other employees.

"In fact, what I am most worried about is that some of the things we did unknowingly hurt the hearts of some employees who were originally very loyal and dedicated. This is the same as love and hatred. Once we hurt those who were originally very loyal It may be difficult for employees to get their hearts back."

Among the seven people who left Camry this time, the only regional supervisor was the second batch of convenience store employees and fellow villagers in the county. Such staff was lost, especially when he moved to Camry, whom he didn’t really value. Feng Yiping is also very frustrated.

"I want to review this. From this year to the present, I have not formally communicated with front-line employees. To be honest, I don’t know what issues they are most concerned about now. Some things I used to do are all because of their busy work. So let go. Last year, I didn't visit their dormitory once. I guess Xinyu and many other executives are just like me at this point.

Indeed, as our outlets become more and more, and there are more and more employees, we seem to be somewhat out of touch with the following. Success at the corporate level may sometimes not bring satisfaction to front-line employees.

I will post an article to emphasize this issue. No matter how busy the work is, we must not leave behind some of the fine traditions of the previous company when the company was small. "Jin Ling took the initiative to acknowledge the shortcomings in his work.

"Well, it's best to also regulate from the system level, and include this item in the assessment of each supervisor.

In addition, there are not many companies in our company. At the end of each year, the presidents will bring the heads of the various departments of the group to each company to have a meeting to learn about the opinions and suggestions of the company’s employees on the daily management of the subordinate companies. The opinions of the company's supervisors at all levels.

There is also the office. The mailboxes for complaints that we have announced have always been displayed. Let Zhiyi find a way to make this area come alive. How to say it can also be used as a communication channel.

Actually, I want to say all this. Sister Jin, you have a systematic and high-end business education. I think you have to let go of the work in a convenience store slowly and put most of your energy into the right The management of the group work comes up. "

Feng Yiping is not an all-rounder~www.wuxiaspot.com~ He just has more than 30 years of life experience. When he had the most people later, he was just managing a dozen or so branches. When he started his own company, Except for the husband and wife, there are only two nephews and one driver. Now he manages a company that spans several industries, operates in nearly ten provinces, and employs nearly 5,000 people. Now he really can't do everything.

But, also because of the family environment, he has an excellent trait that he didn't even notice. Whether it's tens of millions or billions of wealth, he is still a very down-to-earth person, unable to float.

In addition, he has always maintained a good habit of looking for reasons from himself in advance. Later, he did so because he had no capital and could not find others. When things happened, he could only improve himself. Now that he has a certain amount of capital, he also Without swelling, you can still insist on doing this very rationally. Without yourself, it is always right, and what is wrong is always the arrogant thoughts of others.

Moreover, he does have a lot of other strengths. After all, he has stayed in the mobile Internet era with developed information and diverse social platforms. He has never eaten pork. At least he has seen all kinds of pig running.

All, after thinking about it for a few days, he finally came up with a suitable counterattack plan. Once proposed, it was unanimously approved by everyone. After everyone's joint improvement, they generally believed that this plan was perfect and classic. . (To be continued.)